Tech News Why Can’t This Soap Dispenser Identify Dark Skin? Published August 17, 2017, 12:55 pm ET Reading time 2 minutes Comments (0) On Wednesday, a Facebook employee in Nigeria shared footage of a minor inconvenience that he says speaks to tech’s larger diversity problem. In the video, a white…

At a Marriott hotel in Atlanta, the soap dispensers have a little bit of a race problem. An African-American guest of the Dragon Con sci-fi and fantasy convention visited a bathroom in the event's host hotel and discovered the soap dispenser, from a British company called Technical Concepts,…

Back in 2015, software engineer Jacky Alciné pointed out that the image recognition algorithms in Google Photos were classifying his black friends as “gorillas.” Google said it was “appalled” at the mistake, apologized to Alciné, and promised to fix the problem. But, as a new report from Wired…

Twitter has apologised for a “racist” image cropping algorithm, after users discovered the feature was automatically focusing on white faces over black ones. The company says it had tested the service for bias before it started using it, but now accepts that it didn’t go far enough. Twitter has long…

Rana el Kaliouby was asked to take part in a debate about gender quotas. She was asked to be pro-quotas and her opponent was anti-quotas. She asked me for some ideas and so now that her debate has concluded I am posting my ideas here. I'll start off with some arguments for gender quotas. I will then…

On September 9, a parade of men marched across the stage at Flint Center in Cupertino, California, outlining a variety of new products in the Apple lineage. After the iPhone, Apple Pay, and, the doll of the party, the Apple Watch, Apple CEO Tim Cook took the stage to give some more details about…

SAN FRANCISCO, CA - MAY 28: Google Photos director Anil Sabharwal announces Google Photos during the 2015 Google I/O conference on May 28, 2015 in San Francisco, California. The annual Google I/O conference runs through May 29. (Photo by Justin Sullivan/Getty Images) When Brooklyn-native Jacky…

Home Growth Platform Programmes Growth Programmes If you’re a tech entrepreneur, be it aspiring, scaling or late stage, we have a growth stage or sector programme. Early stage Founders’ Network Libr

Carol E. Reiley Contributor Carol E. Reiley is the co-founder and president of Drive.ai . She previously founded Tinkerbelle Laboratories . During my Ph.D. studies, I developed a voice-activated human

Customer Experience | Customer Experience Topics & Trends | SAP fixed-height-small text-black CRM and customer experience Engage customers with personalized experiences Build lasting brand loyalty by offering meaningful experiences that delight customers. default {} …

Welcome to Galaxy Brain — a newsletter from Charlie Warzel about technology and culture. You can read what this is all about here. If you like what you see, consider forwarding it to a friend or two. You can also click the button below to subscribe. And if you’ve been reading, consider going to the…

Crossing 120k annual subs is a milestone for TOI Plus– we’ve now launched a pay-per-story feature chasing the daily opportunity Durga Raghunath 3 min read· Dec 23, 2021 -- On Times of India, each of these subscribers has access to 5000+ digital exclusives, mailers, podcasts, cartoons and crosswords…

This Athletic/NYT deal gives me excuse to reflect re: failure of The Matchup. First, I put it on no one's shoulders but my own. I overestimated my ability to hold together a fragile coalition long enough to launch on shoestring... 🧵 But it reveals the difficulty, even with (or especially with)…

__ Martin Nisenholtz made headlines by taking The New York Times digital without triggering an old media/new media war. But now it's time for the IPO. __ It's a 10-minute walk from the regal, cream-colored New York Times Building on West 43rd Street, midtown Manhattan, to the squat and sterile…

Looking Back Gathered around a terminal moments after the launch of nytimes.com were Ben Graboske (left foreground), Gordy Thompson, Felix Sheng, Kevin McKenna (white shirt and tie), Naka Nathaniel, Dan Donaghy, Kiek Manges, John Freed (head in hand), Steve Luciani, Richard Meislin, Bernard…

Early one morning, Linsey Marr tiptoed to her dining room table, slipped on a headset, and fired up Zoom. On her computer screen, dozens of familiar faces began to appear. She also saw a few people she didn’t know, including Maria Van Kerkhove, the World Health Organization’s technical lead for…

When he was nine years old, my godson Adam developed a brief but freakishly intense obsession with Elvis Presley. He took to singing Jailhouse Rock at the top of his voice with all the low crooning and pelvis-jiggling of the King himself. One day, as I tucked him in, he looked at me very earnestly…

Nonfiction Credit...Matt Dorfman AmazonBarnes and NobleBooks-A-MillionBookshop.org When you purchase an independently reviewed book through our site, we earn an affiliate commission. THE STORY PARADOX How Our Love of Storytelling Builds Societies and Tears Them DownBy Jonathan Gottschall It is a…

By Frank Mungeam • LMA Chief Innovation Officer Want to know if you have a compelling case for the value of your journalism? Try persuading someone to pay for it. That premise inspired an unusual “graduation day” for the 16 publishers in Local Media Association’s Lab for Journalism Funding: Pitch a…

Recently DoorDash announced that they were going to make all their corporate employees do at least one delivery per month. Companies do this sort of "eating their own dogfood" or (my preference) "drinking their own champagne" as an empathy building exercise, and I'm all for empathy! You'd think I'd…

Wonder how many cups of coffee New York drinks each day?Physicist Enrico Fermi loved questions where exact data didn’t exist—so he built clever estimation hacks to get answers that were “close enough to be useful.” In today’s data‑rich world, that mindset is gold for students who must sift…

By Katelyn Chedraoui Emily Bloch figured social media would be part of her job when she started covering education and youth culture at the Florida Times-Union in Jacksonville, Fla. But she did not expect that a massive upgrade to the Times-Union official social media accounts would become central…

At Spirited Media, I coordinated the launch and execution of membership programs for Billy Penn, Denverite and The Incline. We learned a lot, fast, and built a suite of tools to help us measure success and make data-driven decisions. A year ago, Spirited broke up, and the newsrooms found new homes.…

2013 OpenNews fellow Brian Abelson has been conducting research on pageviews as a metric, and on the relationship between pageviews and promotion at the New York Times during his fellowship there. This article is cross-posted from his blog. The Meaning of Metrics James Watt had a problem. The man…

arXivLabs: experimental projects with community collaborators arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website. Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community,…

The doctor who fulfilled his predictions According to a story mentioned by behavioral scientist Robin M. Hogarth , there was a physician in the early twentieth-century New York, who became famous for

June 29, 2026 What Have You Never Measured? June 29, 2026 The build took an hour. The insight took sixteen years. You probably have a number that would move your business and has never hit a dashboard — not because it's unmeasurable, but because no one ever named it." June 29, 2026 June 22, 2026 A…

Most PMs are smart — wicked smart. The breadth of skill, pace of work, and amount of change they can handle are all off the charts. But this creates a problem for many PMs. When you are smart and fast

Design thinking by April 23, 2015 The discipline of product management is shifting from an external focus on the market, or an internal focus on technology, to an empathetic focus on people. While it’s not too difficult to rally people around this general idea, it can be hard at first to understand…

A newsstand in New York city in 1982 at the peak of newspaper circulation in the United States. Photo via Wikimedia Commons Three decades ago, when America’s local newspapers were at their peak, I attended a dinner for publishers at a mid-sized chain. After dinner, the president rose to speak and…

Over the last three years, the subscriber base for news brands doubled across the world. The demand for online news has spiked worldwide, driven largely by the COVID crisis of the past two years. “It’s not just the pandemic,” INMA Researcher-in-Residence Greg Piechota clarified. “It’s actually years…

Responses to this report written by journalists and media scholars. Each focusing on a specific issue raised, including legal considerations (Victoria Baranetsky), online harassment (Michelle Ferrier), representation (Leonor Ayala Polley), audience trust (Benjamin Toff), and objectivity (Laura…

The funny thing about the way people use the "give a man a fish vs teach a man to fish" proverb is that they treat it as either/or and ignore the question of hunger. They ignore urgency. If someone is

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Pradeep Gairola, the VP & Business Head for The Hindu Group, joined WAN-IFRA’s ongoing 12-part webinar series with the Meta Journalism Project to discuss the ups and downs the organisation faced while launching new subscription products, acquiring new readers and retaining the ones they had. Here…