I saw a film recently on an airplane that made me cry. The film was a love story but the love part of the story didn’t make me cry. No, the scene that made me cry was about paper. The movie focuses on
Image from a story on The Oaklandside about the BElovedBIRTH Black Centering program. Credit: Amir Aziz Failing to report on effective responses neglects entire communities, says a professor teaching
How KPCC embraced its role as LA’s help desk—and what we’ve learned along the way In answering thousands of COVID-19 questions, KPCC-LAist has found new sources, new stories, and new audiences Publish
Published in Engagement at LAist · 13 min read · Aug 20, 2020 -- Parent Nakeisha Robinson set up the camera to capture her family in masks. (Courtesy of Nakeisha Robinson) Last fall, KPCC / LAist dist
Published in Engagement at LAist · 7 min read · Mar 18, 2021 -- In 2020, KPCC/LAist received an exciting opportunity to launch a new college pathways reporting beat, looking at the many ways people ge
Published in Engagement at LAist · 11 min read · Mar 31, 2021 -- H ere’s a confession: I bought my car because I wanted something low to the ground and with a big trunk — you know, something suitable
These are scary times for managers in big companies. Even before the Internet and globalization, their track record for dealing with major, disruptive change was not good. Out of hundreds of departmen
A software mistake caused a Tui flight to take off heavier than expected as female passengers using the title “Miss” were classified as children, an investigation has found. The departure from Birming
Before you turn up your nose when your mom offers to bring a box of cake mix to your house the next time she visits, consider the story of how the much-maligned timesaver came to be in the first place
I think every writer, every journalist, every scholar, should tell you where he’s coming from before he tells you what he knows. I am not a science journalist, or a science blogger, or a scientist who
On 29 January 2017, the American online advertising world congregated at the upmarket Diplomat Beach Resort in Hollywood Beach, Florida. The Interactive Advertising Bureau (IAB) had invited 1,000 indu
Before you start developing a product, there are two steps you can take to increase the odds of success. First, craft a press release that reads as the desired outcome. Second, envision a pre-mortem t
In this doc, we’ll look at the “what” and “how” of pre-mortems, along with a novel technique of using Tigers , Paper Tigers , and Elephants to run effective pre-mortems. My aim here is to be as concre
W hen you think about good user experience, what often comes to mind is a simple, beautiful, and easy-to-use feature set of a product that makes the user’s life easier. But features are merely a small
Scaling Agile practices beyond a single delivery team means a collection of delivery teams will need to glean work from a product team. Let’s just accept that as a fact and argue over the “agileness”
Published in UX Planet · 13 min read · Apr 22, 2020 -- If you are someone who is overwhelmed with the usage of the term ‘Product Thinking’, the way it is used and thrown at in conversations and always
Telegraph newsroom. Picture: Eddie Mulholland/Telegraph The Telegraph is investing millions of pounds in its newsroom, creating 60 jobs in the first half of 2021. The investment comes after The Telegr
Published in WSJ Digital Experience & Strategy · 7 min read · Apr 6, 2021 -- How we moved from batch, asynchronous processing to a real-time, full-circle process By Dion Bailey and Louise Story Photo:
I still have a photograph of the breakfast I made the morning I ended an eight-year relationship and canceled a wedding. It was an unremarkable breakfast—a fried egg—but it is now digitally fossilized
Interview – Ouest Médialab: Focus on local innovation key to staying “rooted in reality” The collaborative media lab based in Nantes, France, works closely with local publishers and innovative players
Sinead Boucher, the owner and CEO of New Zealand publisher Stuff, says the decision to quit Facebook has been beneficial for the company. Marty Melville/AFP via Getty Images Last year, in the middle o
Economics Economics Indicators Central Banks Jobs Trade Tax & Spend Inflation & Prices Trade India-Nigeria Infrastructure Deal to Boost Agriculture and Ports Economics Charting the Global Economy: Chi
If you run a local news organization that’s trying to figure out reader or corporate funding, this post can help you get started. Say it with me, “We can do this.” There are people and organizations t
Up: Colorless Green Ideas [] « ^ » « T » Thursday, January 6, 2011 The Web Is a Customer Service Medium I look forward to your feedback. I sometimes chat with people in the book- and magazine-publishi
Your feature backlog seems endless — it has contributions from your team, internal stakeholders, customers, prospects and anyone with a say on the product (yes, even yourself.) You cannot build everyt
My time at AJ+ was great and one of the things I had time to reflect on was management. In any business, trust and communication are key. Whenever there is tension, these two are likely culprits. If y
Tony Blair was usually relaxed and charismatic in front of a crowd. But an encounter with a woman in the audience of a London television studio in April, 2005, left him visibly flustered. Blair, eight
No matter how hard they try, brain scientists and cognitive psychologists will never find a copy of Beethoven’s 5th Symphony in the brain – or copies of words, pictures, grammatical rules or any other
(If you have trouble reading this post, click here .) The Impact Effort Matrix is a powerful tool that will help you make clear what all your priorities should be. It’s an exercise you can do with you
2 min read · Dec 8, 2014 -- Four months ago, I wrote a post about how my job felt like it had shifted from engagement to product. My boss understood the distinction and suggested I become director of
In Cuba, there is barely any internet. Anything but the state-run TV channels is prohibited. Publications are limited to the state-approved newspapers and magazines. This is the law. But in typical Cu
Published in Engagement at LAist · 7 min read · Mar 18, 2021 -- In 2020, KPCC/LAist received an exciting opportunity to launch a new college pathways reporting beat, looking at the many ways people ge
PART OF A KNIGHT FOUNDATION SERIES ON PUBLIC MEDIA 50 YEARS AFTER THE PASSAGE OF THE PUBLIC BROADCASTING ACT Public media isn’t just an industry or a service. It’s a mission, not yet accomplished. “In
Andrew Zuckerman Idea in Brief The Challenge Senior leaders confront a paradox: They have access to more lines of communication than anybody else has, but the information they get is suspect and compr
Published in Digital Times · 4 min read · Mar 26, 2021 -- Getting your journalism read by a global audience requires a different skillset — this is where the audience team comes in. TL:DR We are hirin
Section #1 What Is A News Ecosystem How Democracy Fund defines a news ecosystem Credit: Michelle Flowers CLICK HERE TO DOWNLOAD THIS SECTION Democracy Fund defines a news ecosystem as the network of i
Image: Screenshot Editor’s note: This article was originally published by Nonprofit Quarterly (NPQ) online on March 3, 2021. We are pleased to republish it here with permission. Although the story foc
The progression of publishers’ paywalls In 2020, many publishers with paywalls lowered the restrictions on content around big news events like the pandemic and the presidential election to provide a p
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