For a long time, the commissioners of Pollocksville, a town of three hundred or so people in the far eastern part of North Carolina, held their monthly public meetings in a century-old former train de

Building loyal audiences starts with a shift in mindset Posted: 20 November 2019 By: The way we frame the problem has a lot to do with the solutions we end up with. As journalists, we are hard-wired t

Last month, about 60 volunteer newspaper delivery people spread out across Toronto’s West dropping off copies of The West End Phoenix . This mobilization is a monthly effort to support the nonprofit c

AHA! The Ideation Game for Journalism Innovation was created by Nicholas Diakopoulos and grew out of a research project he … | Research projects, Brainstorming, Aha

Grotzer and a team (Nancy Oriol, Stephanie Kang, Colby Moore Reilly, and Julie Joyal) looked at the Harvard Medical School MEDscience curriculum, founded by Oriol, that uses technology-mediated, probl

Justin Sullivan / Getty Images Facebook's growth at any cost mentality has birthed innumerable scandals over the past decade — election meddling , political discord , privacy invasion . Yet today, aft

5 min read · Dec 12, 2019 -- Design Thinking has become a major buzzword in the last few years. It is clear that Design Thinking is not the solution for everything. However, as a human-centered framew

This report is part of an ongoing, multi-year study by the Tow Center for Digital Journalism at Columbia Journalism School into the relationship between large-scale technology companies and journalism

Content & Commerce The America’s Test Kitchen recipe for profitable media October 21, 2019 • 5 min read • By Kayleigh Barber Ivy Liu Back in 1992, the founders of Cook’s Illustrated were creating a ne

How the Wall Street Journal is using deep learning to inform content strategy Data scientists are working alongside journalists to explore how well-established machine learning methods can help to eas

So! You have arrived at this post for the definitive MVP definition. The definition to rule them all. An answer to your pent up MVP angst. The “I TOLD YOU SO!” fodder for your Slack #product-articles

The Washington Post on Tuesday will unveil Zeus Prime, a product that will allow companies to buy automated ads in real-time, similar to Big Tech platforms. Zeus will also support a new ad network tha

The insights shared below are the product of a special masters session of the GNI Subscriptions Lab, where we invite expert practitioners from among the ten participants, or from other organizations,

Ready, aim, innovate: The Wall Street Journal has assembled the leaders of its new departments, spearheading initiatives with an additional three dozen or so staffers. They’ll focus on attracting new

Editor’s note: Throughout the month of August, the GNI Subscriptions Lab hosted workshops with 10 U.S. and Canadian news publishers, including The Baltimore Sun, to explore new opportunities for digit

By Jeremy Gayed, Said Ketchman, Oleksii Khliupin, Ronny Wang and Sergey Zheznyakovskiy If you’ve read an article on The New York Times website any time in the past eight years, you’ve probably seen a

A look into the Lenfest Local Lab’s UX research toolkit The methods we’ve used to guide our thinking and tips on when to use them. Published in The Lenfest Local Lab @ The Inquirer · 7 min read · Aug

After more than a decade working in product across Google, Foursquare, and Slack, I still often struggle to define the role of “product manager” (PM) succinctly. Explaining what makes a PM great is ev

The easiest way to understand root cause analysis is to think about common problems. If we’re sick and throwing up at work, we’ll go to a doctor and ask them to find the root cause of our sickness. If

“My team’s job, in no small part, is to ensure a business future for the company. We do that by growing audiences and growing revenue. And we can’t do that and be disconnected from content, from the j

When The New York Times first launched its paywall back in 2011, it offered readers 20 free stories a month . A little over eight years later, that figure seems crazy generous — today you can read jus

“We stole that from you.” Publishers say that to each other a lot during the Facebook Journalism Project’s Accelerator Program, admitting they “stole” or copied another publisher’s strategies to benef

MirageC/Getty Images I recently helped a large industrial manufacturing company with its strategic planning process. With so much uncertainty surrounding autonomous vehicles, 5G, robotics, global trad

First-principles thinking is one of the best ways to reverse-engineer complicated problems and unleash creative possibility. Sometimes called “reasoning from first principles,” the idea is to break do

Published in UX Planet · 10 min read · Jan 21, 2019 -- User research — an essential part of the design process that shouldn’t be overlooked by UX designers. Here’s a guide for UX designers or those wh

Read the updated post, Art of the OKR Redux instead! A lot has changed since 2014…. Original “Art of the OKR” below, for archival purposes: I wrote a book on using OKRs called Radical Focus: Achieving

Editor’s note: This is the seventh piece in a series called “Out on Good Behavior: Teaching Math While Looking Over Your Shoulder” by Barry Garelick, a second-career math teacher in California. He has

100% Media: news analysis, opinion, trends, data & jobs World Media Group Awards: ‘Wales to the World’ a big winner and support for journalism highlighted The “Wales To The World” campaign by Cymru Wa

Aron Pilhofer, interim chief digital officer at The Guardian ; Trei Brundrett, chief product officer at Vox Media; Heather Chaplin, director of Journalism + DesignStacy-Marie Ishmael, managing editor

As a candidate for a new job, my favorite questions to ask an interviewer are usually something like: "What was the person who previously filled this role like? What did they do day to day?" So, in su

News is a product. Conceptually, that is a leap for people from traditional reporting and editing roles. We are used to buying “products” in stores or online. We hear tech people describe a new app or

New roles have emerged in journalism to support digital products that integrate data and engagement. Those with web and mobile development skills have been called upon to create special project sites,

The word is out — product management is the new journalism. After some years of increasing entanglement between the worlds of technology and media, perhaps now journalists are finally understanding th

Software has been around since the 1940s. Which means that people have been faking their way through meetings about software, and the code that builds it, for generations. Now that software lives in o

The five Ws of sustainable innovation — 5 questions a company should ask and answer for every new product or service 8 min read · Sep 27, 2017 -- In his book ‘ The Way to Design ,” Steve Vassalo quote

Life Beyond the Cookie July 16, 2019 • 4 min read • By Jessica Davies The Washington Post has developed a first-party data ad targeting tool called Zeus Insights that offers detailed contextual target

Anita Zielina’s keynote at this year’s MTP Engage Hamburg addresses the question of whether “product culture” can save the media industry. Anita, who is director of innovation and leadership at the Cr